Privacy Policy

1. Introduction

DailyNomad ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (the "Platform").

By using DailyNomad, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number (optional), and password when you create an account
• Booking Information: Dates, locations, payment information, and any special requests or notes
• Profile Information: If you are a host, information about your space including descriptions, photos, location, pricing, and availability
• Communication: Any communications you send to us or other users through the Platform

2.2 Information Automatically Collected

• Usage Data: Information about how you access and use the Platform, including IP address, browser type, device information, and pages visited
• Location Data: General location information (city, state, country) that you provide or we infer from your IP address
• Cookies and Tracking Technologies: We use cookies and similar technologies to maintain your session, remember your preferences, and analyze Platform usage

2.3 Information from Third Parties

• Authentication Services: If you sign in with Google OAuth, we receive basic profile information (name, email)
• Payment Processors: Stripe provides us with payment transaction information necessary to process bookings

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and complete bookings and payments
• Communicate with you about your account, bookings, and our services
• Send you service-related notifications (booking confirmations, updates, etc.)
• Facilitate communication between travelers and hosts
• Verify your identity and prevent fraud
• Comply with legal obligations and enforce our Terms & Conditions
• Analyze usage patterns to improve user experience
• Send you marketing communications (with your consent, where required)

4. How We Share Your Information

4.1 With Other Users

• Travelers: When you book a space, we share your name and contact information with the host
• Hosts: Your space information, including name, location, and photos, is visible to travelers browsing the Platform

4.2 With Service Providers

• Supabase: We use Supabase for authentication, database storage, and file storage. Their privacy policy applies to data stored with them.
• Stripe: We use Stripe to process payments. Payment information is handled directly by Stripe in accordance with their privacy policy.
• Email Service Providers: We use third-party email services to send transactional and service-related emails

4.3 Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or to:

• Comply with legal obligations
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect the personal safety of users or the public

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Storage and Security

We store your data securely using Supabase, which implements industry-standard security measures. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

Your data is stored in databases managed by Supabase. We take reasonable steps to ensure that your data is protected, including:

• Encryption of data in transit using HTTPS/TLS
• Access controls and authentication requirements
• Regular security assessments

6. Your Rights and Choices

6.1 Access and Correction

You can access and update your personal information through your account settings on the Platform.

6.2 Data Portability

You have the right to request a copy of your personal data in a structured, machine-readable format.

6.3 Deletion

You can request deletion of your account and associated data by contacting us at support@getdailynomad.com. Note that we may retain certain information as required by law or for legitimate business purposes (e.g., completed bookings for tax/accounting purposes).

6.4 Opt-Out

You can opt out of marketing communications by following the unsubscribe instructions in those emails or by contacting us.

6.5 Cookie Preferences

Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies, but this may affect your ability to use certain features of the Platform.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Keep you signed in to your account
• Remember your preferences
• Analyze how you use our Platform
• Improve our services

Essential cookies are necessary for the Platform to function and cannot be disabled. You can manage other cookies through your browser settings.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy, regardless of where it is processed.

9. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements
• Maintain business records for accounting and tax purposes

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it by law or for legitimate business purposes (e.g., completed booking records).

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us at support@getdailynomad.com, and we will take steps to delete that information.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to delete your personal information
• The right to opt-out of the sale of personal information (we do not sell your personal information)
• The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at support@getdailynomad.com.

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR), including:

• The right to access your personal data
• The right to rectify inaccurate personal data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent

To exercise these rights, please contact us at support@getdailynomad.com.

13. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We will also notify you via email if the changes are significant.

Your continued use of the Platform after any changes to this Privacy Policy constitutes acceptance of those changes.

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@getdailynomad.com